PROCESSING TIME

We aim to process orders within 2-4 business days, unless stated otherwise. Once order has been shipped out, tracking number will be updated so you may continue to track its shipping progress on the courier website.

Rush Order

Please contact us if you have a short deadline to meet, we will try to accommodate if possible. A small extra fee will be required for custom designs and/or large order, this will depend on the time given and complexity of designs. Please contact us so we can give you the best advice to get your product done on time.

SHIPPING INFO
DOMESTIC SHIPPING

We are based in Kuala Lumpur, Malaysia and we ship within West Malaysia at flat rate of RM7 (Free delivery for orders over RM90), estimated delivery time is 1 - 2 days within West Malaysia, East Malaysia at flat rate of RM16  (Free delivery for orders over RM160) 3 - 10 days to East Malaysia.

• Please note that there may be a slight delay in estimated delivery time frame during festive season and any movement control in your area due to the pandemic.

Pick up

Pick up is available upon request, please contact us before placing your order.


INTERNATIONAL SHIPPING

Singapore
Registered shipping at a flat rate of RM27 (~8SGD / ~6 USD).
Estimated delivery time with current pandemic: Approximately 3 - 5 business days after parcel being dispatched out from Malaysia (subject to customs clearance and local delivery service).


Zone 1
Brunei Darussalam, Hong Kong, China, Indonesia, Myanmar, Philippines, Thailand, South Korea, Taiwan
Registered shipping at a flat rate of RM23 (~5.3 USD).
Estimated delivery time with current pandemic: Approximately 10 - 15 business days after parcel being dispatched out from Malaysia airport (subject to customs clearance and local delivery service).

Zone 2
All other countries except those listed above.
Registered shipping at a flat rate of RM29 (~6.6USD / ~6.3Euro).

For Europe, Australia, New Zealand: Estimated delivery time is approximately 10 - 17 business days after parcel being dispatched out from Malaysia airport (subject to customs clearance and local delivery service).

For Canada, USA: Estimated delivery time: Approximately 11 - 21 business days after parcel being dispatched out from Malaysia airport (subject to customs clearance and local delivery service).

For Others, Estimated delivery time: Approximately 11 - 28 business days after parcel being dispatched out from Malaysia airport (subject to customs clearance and local delivery service).

*Please note that there may be a slight delay in estimated delivery time frame during festive season and any movement control in your area due to the pandemic.

*For international orders, please note that all applicable taxes, customs or import duties at the destination country are the responsibility of the buyer and must be paid by the buyer in order for the package to be released by custom.